Somfy R60 to RTS Upgrade — UES Service Call | Makris

Upper East Side service call: replacing a failing Somfy R60 hardwired relay system with reliable Somfy RTS wireless control. East 87th Street motorized shade repair case study.

Service Highlights

Frequently Asked Questions

My motorized shades stopped working — is it the motor or the control?

In older NYC apartments, the answer is almost always the control system. Tubular motors from Somfy, Lutron, and Hunter Douglas typically last 15–20+ years. Wall switches, relays, and transformers fail much sooner. We diagnose the chain end-to-end before replacing anything.

What is a Somfy R60 relay system?

It's an older hardwired Somfy control architecture — a relay module + transformer + decorator wall switch combination used widely in NYC apartments from the late 1990s through the 2000s. Reliable in its day, but parts are no longer manufactured and any single component failure can disable an entire set of shades.

Can you upgrade an old hardwired Somfy system to wireless RTS?

Yes. If the motors are still healthy (most are), we install Somfy RTS receivers inline with the existing motor wiring and pair them to a wireless remote or wall transmitter. No new wiring in the wall, no patching paint, and you get a future path to smart-home integration (Somfy myLink, Lutron, Control4, Crestron, HomeKit).

How long does this kind of service call take?

A single-zone diagnosis-plus-RTS upgrade is typically a 2–4 hour visit. Whole-apartment retrofits with 6–12 shades run a full day. We provide a flat per-shade quote after the diagnostic.

Do you carry COIs for UES co-ops and condos?

Yes — fully insured with COIs naming the building, managing agent, and owner as required. We've completed work on East 87th Street and across the Upper East Side.

Contact Makris Installations

Phone: (646) 450-8986. Email: info@makrisinstallations.com. Hours: Monday–Saturday, 8 AM – 6 PM ET. Service area: New York City (Manhattan, Brooklyn, Queens, Bronx, Staten Island), Long Island, Westchester, Hamptons, New Jersey, and Connecticut.